At London Cargo, we are dedicated to providing seamless and reliable global air freight services that keep your business moving. With years of experience in the logistics and freight forwarding industry, we have built a reputation for delivering exceptional service across international markets.

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Air Cargo Packaging Guidelines

Proper Packaging:

Goods should be packaged securely to minimize the risk of damage during transit. Use sturdy materials such as corrugated boxes, bubble wrap, and padding for protection.

For fragile items, consider double-boxing or using additional cushioning to ensure safe delivery.

Palletisation:

For bulk or heavy goods, palletisation is recommended to keep items secure and reduce the risk of damage.Pallets should be tightly wrapped and appropriately labeled to prevent shifting during air transport.

Labeling:

Proper labeling is essential for all air cargo shipments. Ensure that all packages have visible and accurate shipping labels, including the contents of the package, destination address, and any special handling instructions (e.g., “Fragile,” “This Side Up”).

By following these guidelines, you ensure that your goods are safely transported by air cargo while complying with all international safety regulations. For any specific questions or assistance, please contact our customer service team.

Air Cargo Dangerous Goods Guidelines

Dangerous & Hazardous Items

Hazardous items are not accepted for air cargo services under any circumstances. These include chemicals, flammable materials, toxic substances, and other potentially dangerous goods. Always check with your carrier and relevant authorities for restrictions on specific goods.

Make sure to comply with the regulations for each destination country, as different countries have specific rules about what can be imported or exported.

Prohibited Items:

Prohibited items such as explosives, firearms, and controlled substances including but not limited to, are strictly not allowed in any shipment. Ensure all shipments comply with customs and local laws of both the origin and destination countries.

For detailed information on prohibited items, please refer to  the Civil Aviation Authority regulations https://www.caa.co.uk/Passengers/Before-you-fly/Baggage/Banned-items/.

Owner’s Risk Goods:

Some goods may be transported under the “Owner’s Risk” category. These are items that are accepted for shipping but will not be covered for loss or damage during transit. Make sure to inquire with your carrier if you are unsure about your goods.

Package Delivery Request Form (UK)

London Cargo - Package Delivery request form (UK)

Thank you for choosing London Cargo for the delivery of your packages to your loved ones in Sri Lanka. Kindly fill this form to enable us to serve you better.

 

* Please declare whether the package contain prohibited items?

Prohibited items include, but are not limited to:

Alcohol, cigarettes, items with lithium batteries/rechargeable items, perfumes, sprays, flammable products, and any illegal or dangerous goods.

According to UK regulations, it is illegal to send certain items via airfreight including but not limited to, explosives, flammable liquids, radioactive materials, and certain types of batteries. If such items are found during examination, they will be reported to the authorities, and you may face significant penalties, including fines and potential legal action.

For detailed information on prohibited items, please refer to the the Civil Aviation Authority regulations https://www.caa.co.uk/Passengers/Before-you-fly/Baggage/Banned-items/.

Please enter the dimensions and weight for each box

Sri Lanka Customs Declaration – Required for All Shipments

To comply with Sri Lanka Customs requirements, all shipments containing personal items or gifts must include a completed Customs Declaration Form.

Please download the form below, fill in your Sender and Receiver details, list the contents and values of your package(s) in the table, sign the form digitally, and upload it here before dispatch. 

Tip: Open the form using Adobe Acrobat Reader to type and sign it digitally.
Alternatively, you can print, fill in by hand, sign, and upload a clear scanned copy.

Important:

  • Sri Lanka Customs grants duty-free clearance only for low-value, non-commercial shipments.

  • If Customs determines the value is higher than declared or assesses the goods as commercial, import duties or taxes may apply.

  • Please ensure the information provided is accurate and complete to avoid clearance delays.

   Click here to download custom declaration

Collection & Packaging Guidelines

  • Collections are available Monday–Friday only
  • Collection charge applies per box (1–30 kg per box)
  • Ensure someone is present at the collection address during pickup
  • Labels must be printed and attached for DPD collection, or use the QR code for drop-off
  • Packages must be sealed, bubble-wrapped, and securely packed to withstand handling and pressure during international transit
  • If collection isn’t possible, you may drop off at your nearest DPD shop

* Before proceeding, please confirm that you agree to our T&C. Terms & Conditions